Shipping & Returns Policy

VCT Shipping Policy

  • VCT Wisconsin, LLC is committed to providing the highest quality vaping supplies and equipment. Our goal is to provide great customer service.
  • VCT Wisconsin, LLC will ship orders within 2 business days of receipt. Orders placed after 2PM CST on a Friday will ship on the following Monday.
  • VCT offers FREE SHIPPING on any order over $50.00
  • Shipping charges are determined at the time of the order. VCT Wisconsin, LLC guarantees that there will be no additional charges related to shipping added to the order when released to the carrier. Flat rate of $5.00 for any order under $50.00.
  • VCT Wisconsin, LLC uses the US Postal Service as its primary carrier. Shipments will be released to the USPS system daily. Customers will be able to view the status of their shipment by going to http://usps.com and entering the Tracking Number that will be provided in the Shipment Confirmation Email that will be sent to the email address provided at the time of the order.

VCT Refund Policy

In order to start a replacement or refund, request a return merchandise authorization number (RMA) by sending an email to support@vapevct.com. Include your name, shipping address, daytime telephone number, and order number. A return email with your RMA number and instructions for return will be sent to the email address you provided. Shipping costs for returning products to VCT Wisconsin, LLC are the responsibility of the buyer. If you have questions, contact Malik at (414) 304-8402. Refund Policy: If you are dissatisfied with the products you receive, you may request a refund. Within 14 days of your purchase, request a RMA number (listed in the steps above), once receiving the damaged goods at our offices, we will ship a replacement to you within 2-5 business days.


No Hassle Policy

VCT Wisconsin, LLC is committed to providing the highest quality vaping supplies and equipment. With that commitment is our goal of providing superlative customer service. Our no-hassle 14 day replacement or return policy is designed to make your experience with VCT Wisconsin, LLC a great one.


Replacement Policy

If you receive defective or damaged products, you may request replacements within 14 days of your order. Upon receipt of the damaged or defective goods, we will ship replacements within 48 hours.